Do you own an eBay store and are tired of handling all tasks, from product listing to customer handling? Then it is the right time to hire an eBay virtual assistant. And virtual assistants will speed up your store sales on a payment basis.
We are providing eBay virtual assistant services for your eBay store. Most importantly, you will get an expert eBay assistant to handle all tricky and lengthy tasks. Our services are available at a budget-friendly cost.
In this guide, you will learn about virtual assistants, the benefits of our virtual assistant service and the tasks that an eBay assistant can perform. So, let’s know.
What is an eBay virtual assistant?
eBay virtual assistant is a remote worker with expertise in e-commerce store management. An eBay virtual assistant is skilled in Managing and solving all the tricky, time-consuming tasks. They generally work based on hours, weeks, days or months. And your eBay assistant can serve you continuously without brake.
You can hire an eBay virtual assistant for several marketplaces. Besides, virtual assistants are also available in a services company. Service companies offer many attractive offers within a minimum budget. Product listing, order processing, inventory management, and customer services are common responsibilities of an eBay virtual assistant.
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Who needs eBay virtual assistant services?
eBay is one of the largest online platforms for product buying and selling. He needs a virtual assistant when starting a startup or small business on eBay. There have two types of eBay sellers. One is the casual seller or sole proprietor. And another is the professional seller.
Sole proprietors usually sell a small range of products. A sole proprietor can easily handle all of the business tasks alone. On the contrary, a professional seller sells their product in large amounts. Hence their need for virtual assistants is less.
A professional seller has as many customers as his products. He needs one or multiple virtual assistants for product listing, customer management, shipment, and return policy handling.
Put, any product seller these days may need a virtual assistant. A virtual assistant turns an eBay business into a profitable and successful business.
Why is a Virtual assistant required for an eBay associate?
A virtual assistant is required when eBay associates face several business challenges. Here are some problems. Because of these, you can hire an eBay virtual assistant.
- Having a virtual assistant is important when you feel a massive problem in inventory management alone.
- It would help if you had a virtual assistant when facing difficulties in list creating for constant inflow inventory.
- Virtual assistants are needed when less important tasks are wasting your time, like list creation, updating, number tracking, and shipping.
- If you do not have proper time to create eBay product listings and regular updating
- The eBay guideline will break if you get physically disabled and can’t handle product tracking. But a virtual assistant can help you in that case.
- Do you feel eBay’s business task is critical, then you need to hire your eBay virtual assistant.
- Your virtual assistant will help you when you are inexperienced in eBay marketing.
- You do not have enough office setup if you feel like keeping a worker for maintaining less important eBay tasks.
- Apart from all this, if you feel you need a helper for the development of your business, then you can now hire a virtual assistant. You are getting an assistant with a budget that doesn’t require any office setup. So, an eBay virtual assistant is important for eBay’s online marketing and selling.
The Benefits of our eBay Virtual Assistant Services?
As the business grows, the number of customers and the workload will also increase. If you are stressed over workload, you can hire a virtual assistant from our company. But why did you choose a service from us? What special are we offering, and what are our service benefits? So, let’s know.
Reduced workload:
24/7 customer support:
eBay customers often want to talk about the products in live chat. In this, customers prefer to get answers instantly. Is it possible for you to answer customer questions all the time? So, who will do the more important tasks of your business? Then what can you do to solve this problem? No worries! Our eBay virtual assistant is here to support your customer 24/7 hours. It will increase your customer satisfaction and save time. As a result, your business will improve. Moreover, we are providing VA from different countries. So that your customers from all countries can get support all the time.
Flexible work schedule:
The virtual assistant has not had any fixed time to complete the work. However, our virtual assistant will support you with a flexible schedule. If you give the work, he will complete it at his convenience within the time you set. So, you can set up a fixed time for your tasks. Besides, the work will progress soon because of the flexibility.
Reduce operating costs:
You will have to spend a lot if you want to set up an office live and run the business now. Large number money you need to spend to arrange an office set up including space rent and anther accessories. In the meantime, the worker cost will also add. So, what if you have a virtual assistant with 3 times less cost? We are offering you such an amazing virtual assistant for eBay store.
Project management and reporting:
What can an eBay virtual assistant do for your business?
An eBay virtual assistant can do everything to improve your business. But their work can be categorized into a few sectors. Knowing these factors can help you scale your business. And knowing the responsibility of a virtual assistant can help you to divide work.
eBay Inventory Management:
eBay Inventory Management means keeping tracking what products it is stored and what are not. As a result, you will continuously be updated about the stocked product. Even a virtual assistant keep updated stocked product daily. At the same time, they do entry all data into the record book.
Product Optimization:
There are many sellers like you on eBay. So how can customers find your product? Product optimization is also required—a virtual assistant work to optimize your products in eBay customer search. We have a specialized SEO expert virtual assistant. Our expert can optimize a unique description, product title, and keywords to rank your product on the eBay platform.
Product and price research:
A virtual assistant also does research on new and older products. In the meantime, they make a price tag for each product. They will research which products are new in the same company. In the meantime, VA researched product prices. He Updates and informs you about the extended product price.
Order Processing:
Customers order any products by maintaining some specific procedures. For example, they will come and choose a product. After that, they spend time analyzing that product. Even customers can know depth information about any product. An online business owner doesn’t have time to manage all these subtle things. So, the virtual assistant will handle the whole order process.
Return, money back and cancellation:
Some customers want to return products by maintaining your terms of sale. They do this in case of defective products or unsatisfied products. Hence, some customers claim money back on some products which you added. Again, some customers want to cancel the order. A virtual assistant can do all of these precise tasks.
Customer Service:
You can hire a virtual assistant for 24/7 customer support. Remember that your pleased customers are the heart of your business. So, providing continuous support is very important. This support will increase customer satisfaction and trust in your business.
Basic Photo Editing & Re-sizing:
Knowing basic to medium-level image and video editing and resizing is normal. You need to use unique images and videos with products to highlight your products. But an eBay business owner never has time to do this silly task. In this case, a virtual assistant can help you.
eBay Competitor Analysis and Market Research:
Since there are many competitors to your products, regular market research is crucial. An eBay virtual assistant researched the recent market and analyzed the competitor. Virtual assistants try to figure out your competitors’ new strategies and working procedures. Keep in mind that competitor research can take your business one step ahead.
Product tracking and shipment:
Sometimes, a virtual assistant can track your product from our country’s shipment. You might pay much for these types of work. A professional VA generally doesn’t help in product shipment. But some company offers tracking and shipment.
What are common skills an eBay virtual assistant should know?
A virtual assistant must have to know some skills. Otherwise, you can’t rely on him or her. It can cause your business got down. So, make sure about the below skills. If you hire a VA with these skills, your business will improve.
- Proper knowledge of needed tools and software. You can train your VA for basic software and tools.
- The customer supporter VA should be patient, organized, attentive, and good at communication.
- Knowledge of basic graphics, video editing, writing, and search engine optimization
- An eBay VA should have joined a credible virtual staffing company
- The virtual assistant should have good knowledge of your work schedule
- It is important to take training on the tools and software that a business owner need
- Having previous experience is important because a beginner can’t quickly handle your tasks
